Nicolai Bergmann

A custom e-commerce solution worthy of Nicolai Bergmann’s fantastic designer brand.

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    Design - UI / UX design for web based E-commerce store.

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    Development - Ruby on Rails Spree E-commerce web application and Komoju Konbini payment integration.

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    Support - Ongoing maintenance and support for design and development.

  • design-icon

    Design - UI / UX design for web based E-commerce store.

  • development-icon

    Development - Ruby on Rails Spree E-commerce web application and Komoju Konbini payment integration.

  • support-icon

    Support - Ongoing maintenance and support for design and development.

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  • nicolai-bergmann-flower-and-design-store

A Tokyo-based, Danish-born flower artist, designer, and business owner, Nicolai asked Tacchi to revamp his online store to bring them into the modern, responsive web era.

  • Tacchi worked with the Nicolai Bergmann branding team, including Nicolai himself, to produce a design that complements NB's in-store and product experience. We also created a backend interface that enables their order processing team to save time and reduce stress, while ensuring improved communication with their customers.

  • Other highlights include payment integration with Japan-based Komoju, which allows for credit card processing from all major providers, as well as convenience store payments, a popular payment method in Japan.

“Throughout the course of our relationship with them, Tacchi has always been open to the mutual sharing of thoughts and ideas for improving the site. They fully grasped our wishes, particularly in regard to system operation and design, and put incredible effort into producing a simple, stylish site that's not only easy to gather information from, but also highlights our products.”

Nicolai Bergmann Flowers & Design Online Team

E-commerce Site Design

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  • Designing a fully responsive site for a customer with an already established brand is no easy task. Utmost care must be given to respecting the brand's look, feel, and nuance at all display sizes. In order to do so, we regularly met and collaborated with the NB team, ensuring their satisfaction with the final result.

    Tacchi's extensive experience with responsive design enabled us to develop a seamless solution regardless of whether a user is accessing the site by desktop computer or mobile phone.

  • Thanks to our update, results exceeded expectations:

    Sales increased by

    35%

    compared to the previous year.

System development

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  • Nicolai Bergmann's original e-commerce store didn't provide the sort of data and order management tools now standard for online stores.

    While bringing the site into the modern age, we developed a solution tailor-made to the requirements of the Japanese market, allowing for all major Japanese payment methods, and fully localized into both English and Japanese.

    What's more, we implemented a complete integration with one of the most popular shipping methods in Japan, Yamato Transport.

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  • Administration system

    Thanks to our new system, the need for the NB team to manually input order data was eliminated, thus decreasing the probability of human error.

    This, coupled with the administration system we developed, allows the NB team to easily update their product offerings and efficiently handle the entire order flow.

    And lastly, the system enables NB to use site data in their sales analyses as all order-related data can be exported as Excel spreadsheets.

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Key features

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    Comprehensive administration system

    The NB team can update all product-related information—from images, descriptions, and variants to taxes, coupons, and shipping rates—and keep track of orders with a minimum of hassle.

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    Localization

    Both the customer-facing store and the admin system used by the NB team are fully optimized for Japanese and English, allowing all users to select the language they're most comfortable with.

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    Payment integration

    Through the Komoju integration we built, customers can make payments with all major credit cards as well as at convenience stores, a popular payment method in Japan.

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    Shipping integration

    We provided integration with Yamato Transport's B2 waybill issue software, allowing importing and exporting of shipping data, easy creation of shipping labels by the NB team, and customer package tracking.

    Ongoing support

    Tacchi provided regular system maintenance and design and development support to the NB team for five years, including updates for the October 2019 consumption tax increase in Japan, bug fixes, and yearly Christmas and other campaigns.

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    Check out some of our
    other projects

    Let's talk about working together!

    Tell us a little about your business and what you'd like to achieve. We'll be in touch to follow up as soon as we can!