Thanks to our new system, the need for the NB team to manually input order data was eliminated, thus decreasing the probability of human error.
This, coupled with the administration system we developed, allows the NB team to easily update their product offerings and efficiently handle the entire order flow.
And lastly, the system enables NB to use site data in their sales analyses as all order-related data can be exported as Excel spreadsheets.
Comprehensive administration system
The NB team can update all product-related information—from images, descriptions, and variants to taxes, coupons, and shipping rates—and keep track of orders with a minimum of hassle.
Both the customer-facing store and the admin system used by the NB team are fully optimized for Japanese and English, allowing all users to select the language they're most comfortable with.
Through the Komoju integration we built, customers can make payments with all major credit cards as well as at convenience stores, a popular payment method in Japan.
We provided integration with Yamato Transport's B2 waybill issue software, allowing importing and exporting of shipping data, easy creation of shipping labels by the NB team, and customer package tracking.